Centricity Server, Autodialler, Pilot Licences, & ACCR Support
- Published
- 2 October 2026
- Place of performance
- UKE45
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 093389-2026
- Reference
- ocds-h6vhtk-077fd1
- Official source
- Official source
CPV codes
- 48000000Software package and information systems
- 72261000Software support services
- 72000000IT services: consulting, software development, Internet and support
Description
This procurement is required to renew the Trust's existing Centricity support contract for an initial period of 18 months, with costs billed annually in advance. The procurement covers 12 months in Year 1 and 6 months in Year 2. This procurement will be facilitated through Lot 5 of CCS RM6259 (Vertical Application Solutions) to ensure compliance and consistency with the current agreement. The Centricity solution provides critical support for the Trust's 999/111 Centricity Pilot, AACR Real-Time Displays, and AutoDialler, forming an integral part of YAS's telephony architecture. The system delivers essential operational functionality, including immediate access to call recordings, real-time supervisory monitoring, and automated communication capabilities that support frontline service delivery.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| SSS PUBLIC SAFETY LIMITED | — | — |
Official publications
- FTS · 093389-2026 · 2 October 2026
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- The contracting authority is Yorkshire Ambulance Service NHS Trust (United Kingdom).
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