CBC-1807-T-TH EDT Contact Centre

Description

Central Bedfordshire Council is undertaking a competitive tendering exercise to secure an independent Provider to manage the Emergency Duty Team (EDT) Contact Centre. EDT provides an emergency social work service out of hours; the service is hosted by Central Bedfordshire Council (CBC) and provides a service to Bedford Borough Council (BBC) and Luton Borough Council (LBC) under Service Level Agreements. EDT respond to all emergency social care situations that arise out of hours, and which cannot be left until the next working day. EDT will act to ensure the immediate protection and safeguarding of children, young people, and adults who are at risk of harm. All work is undertaken within the relevant legislative framework. EDT operates 365 days service a year over 7 days a week, with operating hours totalling to around 129 hours per week on average. The service operating hours are: o Monday to Thursday 5pm to 9pm o Friday from 4pm to Monday at 9am o 24 hours service on Public Holidays Additional information: Is a Recurrent Procurement Type? : No

Official publications

• CBC-1871-Q-SM Countryside Sites Tree Safety Survey 2025 - AWARD
  Published: 18 December 2025
• CBC-1807-T-TH EDT Contact Centre - AWARD
  Published: 6 October 2025
• CBC-1797-T-TS Catering Services - Shefford Lower School - AWARD
  Published: 22 August 2025
• CBC-1736-T-SK Houghton Regis Cycle Hub - AWARD
  Published: 1 April 2025
• CBC-1655-T-TS Catering Services - Greenleas School - AWARD
  Published: 16 January 2025
• CBC-1735-Q-TS Installation of Kitchens to Housing properties - AWARD
  Published: 8 January 2025
• CBC-1706-LV-EM Adult Social Care Survey - AWARD
  Published: 13 November 2024
• CBC-1712-Q-TH Motivational Interviewing Training requirements - Public Health Integrated Behaviour Change - AWARD
  Published: 29 October 2024
• CBC-1708-Q-SK Adult Weight Management Programme Content & Training - AWARD
  Published: 29 October 2024
• CBC-0961-DPS-LS-BESS-24 UKSPF 2024-25 Green Skills - AWARD
  Published: 19 August 2024

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 18 July 2025, 12:00. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is Central Bedfordshire Council (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.

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