Capula Maintenance & Support agreement - 2025 only
Buyer: Sellafield Limited
- Published
- 15 May 2025
- Estimated value
- £875,000
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 021729-2025
- Reference
- ocds-h6vhtk-050a7c
- Official source
- Official source
CPV codes
- 72416000Application service providers
Description
Project Management and Administration for the duration of the contract. This includes all financing, project reviews, single point of contact for SL, resource allocation and engineering skill assessments and development. Inclusive call handling via our service desk available between the service hours of; 08:00 –17:30 Monday – Friday excluding public holidays. Dedicated I.T. engineering staff training with detailed knowledge of the supported systems and applications. Targeted SLA response to fault calls measured against defined metrics for resolution. Quarterly service reporting and on-line management meeting. Included services: Application support, Database support, On site callout (up to 8 site visits included in costs), Specialist application support related to the systems developed and implemented by Capula. Physical server support. Virtual server support. File maintenance. Capacity planning and management to ensur
Awards
| Awarded to | Amount | Date |
|---|---|---|
| CAPULA LIMITED | — | — |
Official publications
- FTS · 021729-2025 · 15 May 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £875,000.
- Who is the buyer of this tender?
- The contracting authority is Sellafield Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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