Call Back Assist, Install, Licences, Support & Maintenance
Reference ocds-b5fd17-5419f7a4-4968-4de0-9968-0aad52aefa04 · WARWICKSHIRE POLICE
Awarded to Zetron Limited for £134,495.
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Amounts and figures
Description
The Police & Crime Commissioner for Warwickshire has awarded a contract for Call Back Assist (CBA) to effectively manage demand and enable the public to receive a call back rather than remain on hold when contacting the 101 service. This has been awarded to the incumbent provider of the Authority's telephony system. CBA is considered the more viable option to integrate with the existing telephony, integrating another solution would be costly and have greater risk of operational failure.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Zetron Limited | £134,495 | 7 March 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 5f0b51e6-d7df-4fa5-b802-36131c2fe3e3-730311 | 8 March 2024 |
| Contracts Finder | 5f0b51e6-d7df-4fa5-b802-36131c2fe3e3-730311 | 8 March 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 23 October 2023, 17:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £134,495.
- Who is the buyer of this tender?
- The contracting authority is WARWICKSHIRE POLICE (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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