Business Support Service
Buyer: Department for Business & Trade
Prior notice. Estimated value: £10,800,000.
Description
The Department for Business and Trade (DBT) wish to give notice of a planned procurement opportunity in relation to delivery of the Business Support Service (BSS). The service will supplement guidance available on gov.uk and business.gov.uk. and is a key part of DBT’s Business Growth Service. The BSS should provide information, advice, guidance, and signposting on any business issue for any kind of business, charity or social enterprise, including pre-startups and start-ups, in England. The contract is structured as a two-year offer with the option to extend for up to two further one-year periods (2+1+1). The initial contract value is £5 million. Any future extensions are subject to budget approval. Secretary of State for Business and Trade will in due course be transferred to the Secretary of State for Business, Innovation, Science and Trade by an Order in Council (secondary legislation) under section 2 of the Ministers of the Crown Act 1975. Scope of the requirement: The proposed procurement will seek a supplier to provide integrated business support including: Multi- channel access through telephone, webchat, email, social media, and instant messenger (such as WhatsApp) …
Official publications
- FTS · 097623-2026 · 15 October 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £10,800,000.
- Who is the buyer of this tender?
- The contracting authority is Department for Business & Trade (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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