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Awarded United Kingdom Services

BTH25-103 Digital by Default Patient Experience Portal and Hybrid Mail

Buyer: Bradford Teaching Hospitals NHS Foundation Trust

Published
29 December 2025
Estimated value
£4,861,434
Procedure
Open procedure
Lots
1
Notice number
086272-2025
Reference
ocds-h6vhtk-0523c3
Official source
Official source

CPV codes

Description

Airedale NHS Foundation Trust (AFT), Bradford Teaching Hospitals NHS Foundation Trust (BTH), and optionally Calderdale and Huddersfield NHS Foundation Trust (CHT) (together, the Contracting Authorities (hereafter the CAs)) are issuing a joint invitation to tender ("ITT") in connection with a competitive procurement of a digital-by-default patient experience portal (PEP) and hybrid mail solution. The CAs intend to procure a joint solution, led by BTH, but maintain individual instances for each individual contracting authority of both the PEP and hybrid mail. The CAs will also have separate contract managers. BTH and CHT’s current electronic patient record (EPR) is run by Oracle Corporation UK Ltd (formerly known as Cerner, hereafter referred to as Oracle), and it is anticipated AFT will join on the same domain in 2026. Any solution being proposed must be able to natively integrate with our EPR by 1st March 2026. The CAs are looking for partners to help drive a digital transformation in outpatient pathways. There is an expectation that the successful supplier(s) will provide ongoing support and in-line continual service improvement. The successful supplier(s) will be expected to l…

Awards

Awarded toAmountDate
XEROX (UK) LIMITED £2,590,321 24 December 2025
ZESTY LIMITED £1,695,913 24 December 2025
ORACLE CORPORATION UK LIMITED £575,200 24 December 2025

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £4,861,434.
Who is the buyer of this tender?
The contracting authority is Bradford Teaching Hospitals NHS Foundation Trust (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.