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British Museum Fundraising CRM

Buyer: The Trustees of the British Museum

Published
30 September 2024
Submission deadline
4 November 2024
Estimated value
£500,000
Place of performance
UKI
Procedure
Open procedure
Lots
1
Notice number
031194-2024
Reference
ocds-h6vhtk-049b1c
Official source
Official source

CPV codes

Description

The British Museum is looking to replace its Fundraising CRM system. The CRM is critical tool for managing engagement with the Museum’s supporters and prospects, which includes its Membership base. The CRM acts as a central database for supporter/prospect information and supports the web-based sales channels for memberships and event tickets, thereby providing both internal and external facing components. The scope of the procurement includes: a) configuration of a new SaaS fundraising CRM to meet the British Museum’s requirements associated with philanthropy, corporate sponsorship, membership and events, b) migration of CRM data from the existing on premises solution to the new SaaS CRM c) ongoing support for the new fundraising CRM. The estimated contract value is based on maximum contract duration of six years (three year initial term with up to three further one year extensions) and assumptions relating to the number of records that will be stored in the CRM, and the number of unique users over that period so should be treated as indicative only.

Official publications

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 4 November 2024. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is £500,000.
Who is the buyer of this tender?
The contracting authority is The Trustees of the British Museum (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.