Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service
Reference ocds-b5fd17-518b1ce2-f9e1-4aa9-a3b0-d41177e9ad45 · Midlands & Lancashire C S U
Awarded to Arcus Cloud Services Ltd for £43,006.
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Amounts and figures
Description
The following describes the main components of the service. • Delivery of professional services • Digital Space Contact Centre Annual Software & Support • Digital Space Amazon Connect • Softphone, Reporting and Wallboard • Amazon Connect webchat and directed chat where applicable • Amazon Connect and Lex Gen AI where applicable • Digital Space managed service The following describes the main components of the service. • Delivery of professional services • Digital Space Contact Centre Annual Software & Support Docusign Envelope ID: DC2AD8A9-A568-4777-ABC8-125BD072EB48 3 • Digital Space Amazon Connect Softphone, Reporting and Wallboard • Estimated AWS Resale calls, storage etc..( Note AWS resale re calls, storage etc is estimated and dependent on usage.) Estimated Digital Space Agent Numbers, AWS Resale calls, Chat, Gen AI where applicable , storage etc..( Note AWS resale re calls, storage dependent on usage.)
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Arcus Cloud Services Ltd | £43,006 | 22 December 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 746b3b9a-e942-487b-aebd-b00f6d84c0af-893923 | 22 April 2026 |
| Contracts Finder | 746b3b9a-e942-487b-aebd-b00f6d84c0af-893923 | 22 April 2026 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 1 December 2025, 17:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £43,006.
- Who is the buyer of this tender?
- The contracting authority is Midlands & Lancashire C S U (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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