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Prior notice United Kingdom Services

AI Overlay for the Existing Avaya Elite Telephony Platform

Buyer: North East Ambulance Service NHS Foundation Trust

Published
29 September 2026
Estimated value
£200,000
Lots
1
Notice number
091997-2026
Reference
ocds-h6vhtk-077cc4
Official source
Official source

CPV codes

Description

The purpose is to test feasibility, capability, assurance needs, delivery complexity, indicative cost and market appetite for an AI-enabled overlay to the existing telephony environment. The engagement will also help NEAS identify requirements that should inform a future complete telephony replacement aligned with emerging national standards and design. The evidence may support an options appraisal, business case, pilot proposal or future procurement strategy, but none is guaranteed.

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £200,000.
Who is the buyer of this tender?
The contracting authority is North East Ambulance Service NHS Foundation Trust (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.