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Awarded United Kingdom Services

ACE 669 ITT - All In Member Services Hub delivery partner

Buyer: Arts Council England

Published
19 August 2025
Estimated value
£411,464
Place of performance
UK
Procedure
Open procedure
Lots
1
Notice number
049972-2025
Reference
ocds-h6vhtk-04cea1
Official source
Official source

Description

Arts Council England (ACE) have appointed a delivery partner for our All In Member Services Hub. All In is a new arts access scheme for D/deaf, disabled, and neurodivergent people in the UK and Ireland. You can find out more on our website: https://www.artscouncil.org.uk/developing-creativity-and-culture/diversity/all-in Creative and cultural experiences should be accessible to all. By removing barriers, organisations across the UK and Ireland can welcome more people with access requirements through their doors. Together, we will work towards a sector which says, ‘everyone’s welcome’. This advert refers to the commissioning of a customer support service to support the operation of All In; the new Access Scheme supporting the experience of D/deaf, Disabled and Neurodivergent people when attending arts and cultural events in the UK and Ireland, launching in Autumn/Winter 2025. The Member Services Support Hub will specifically support individuals who are members of the scheme - D/deaf, Disabled and Neurodivergent people who buy tickets and attend arts and cultural events – with all aspects of managing their membership (e.g. understanding what All In offers, setting up their account, l…

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £411,464.
Who is the buyer of this tender?
The contracting authority is Arts Council England (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.