360 Tenant Experience Portal
- Published
- 26 March 2026
- Place of performance
- UKC
- Lots
- 1
- Notice number
- 027732-2026
- Reference
- ocds-h6vhtk-067381
- Official source
- Official source
CPV codes
- 48000000Software package and information systems
- 72000000IT services: consulting, software development, Internet and support
Description
Help us build the 360° Tenant Experience Portal We are looking to create a secure, integrated, self-service platform that would deliver our vision of seamless, transparent, and efficient services that keep customers happy and engaged, cementing our position as a trusted, go-to housing association Thirteen is seeking early discussions with suppliers capable of developing this transformational platform. Why engage with us: We have a clear vision to build future‑ready digital services that surpass the sector's traditional approach and redefine what customers can expect from housing providers We're all about real outcomes that matter to people: giving our customers the freedom to self‑serve in ways that fit their lives, resolving issues at first point of contact within the portal, and delivering a level of care and satisfaction that genuinely makes day‑to‑day life easier We work across rich integration landscape that will let your systems shine We work with robust standards: GDPR, WCAG, ISO 22458, ISO 27001/CE+ to create the conditions for a successful, secure, compliant, and innovative long‑term relationship Our aim is to shape the solution with diverse customers in mind from day one,…
Official publications
- FTS · 027732-2026 · 26 March 2026
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Thirteen Housing Group Limited (United Kingdom).
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