23_04_03 Language Services
Reference ocds-b5fd17-b09d89c3-14a9-4843-a764-372ef0e84c14 · NHS Business Services Authority
Awarded to DA Languages Ltd for £455,755.
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Amounts and figures
Description
This contract is for the provision of a range of language services to all NHSBSA staff and services. The overarching requirement and objective is to provide translation services for our customers and other users. The primary requirement is for telephone translations however there is also a need for written and face to face translation on an ad-hoc basis. Key outputs and deliverables are: - To provide a professional on demand telephone translation service with the ability to hold a three-way conversation with NHSBSA contact centre agents and our customers during our contact centre opening hours. - To provide written translation for correspondence received from customers by post and by email to meet the agreed response times to customers. - To translate written correspondence from the NHSBSA in the form of letters, forms or online information where necessary into other languages or formats such as braille. - To provide face to face translation such as British Sign Language for job applicants during the recruitment process and for members of the public during user research. This contract period will be from 23/03/2024 until 22/03/2028.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| DA Languages Ltd | £455,755 | 15 March 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | a67bab10-99cf-46a8-b73d-666da9300a2d-734170 | 21 March 2024 |
| Contracts Finder | a67bab10-99cf-46a8-b73d-666da9300a2d-734170 | 21 March 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 1 December 2023, 13:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £455,755.
- Who is the buyer of this tender?
- The contracting authority is NHS Business Services Authority (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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