2026-030 IT Service Management (ITSM)
Reference ocds-b5fd17-fc08a0a1-13ab-4368-9a25-5e708cfd4899 · Ofgem
Awarded to IVANTI UK LIMITED for £300,000.
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Amounts and figures
Description
This contract is for a supplier to provide the Ivanti Information Technology Service Management (ITSM) solution. This includes the associated software licences, support, maintenance, and professional services required to enable its effective use. The solution will provide Ofgem with a secure, cloud-based platform to manage, track and resolve IT service requests, incidents, problems, changes and related operational activities through a structured and controlled service management environment. The supplier will be responsible for providing a comprehensive Enterprise Service Management platform that supports not only IT service delivery but also wider business functions such as Human Resources, Facilities Management, Security Operations and Project Management. The solution will include self-service capabilities, service catalogue functionality, asset and configuration management, workflow automation, systems integration, artificial intelligence features, reporting tools and dashboard functionality to improve service delivery and operational performance.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| IVANTI UK LIMITED | £300,000 | 2 September 2026 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 542e145b-9ff7-4f94-bc4d-08971d755db3-918490 | 20 October 2026 |
| Contracts Finder | 542e145b-9ff7-4f94-bc4d-08971d755db3-918490 | 20 October 2026 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 1 January 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £300,000.
- Who is the buyer of this tender?
- The contracting authority is Ofgem (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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