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1 year Citrix Support Renewal - Sandwell MBC (ORG ID 37401900)

Reference ocds-b5fd17-0d463cf3-7386-4257-872b-09444bc250a8 · Sandwell Metropolitan Borough Council

Closed. Submission deadline: 2 December 2024.

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Description

ICT Services of Sandwell Metropolitan Borough Council wishes to renew the CITRIX support and maintenance agreement listed below. This agreement is due to expire on the 21st December 2024. To maintain service provision, ICT Services are now inviting resellers and agents to submit a 1YR renewal quotation for period 22.12.2024 to 21.12.2025. Renewal details for cover period 22.12.2024 to 21.12.2025 ? Our CITRIX organisation id is ORG ID 37401900 Please quote for: ? Citrix Universal Hybrid Multi-Cloud x 1000 Key points to take into consideration when completing the tender response. o It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full for the ORG ID listed above. ? Any proposals not utilising direct CITRIX support will be rejected. Q. Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO] Additional information: ? Any proposals not utilising direct CITRIX support will be rejected. Is a Recurr…

Official publications

MediumReferenceDate
FTS 784dd1a4-186b-4c54-abce-43101fee1b9a-805779 26 November 2024
Contracts Finder 784dd1a4-186b-4c54-abce-43101fee1b9a-805779 26 November 2024

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 2 December 2024, 15:30. Check the official source, as dates can be modified.
Who is the buyer of this tender?
The contracting authority is Sandwell Metropolitan Borough Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.