003415 - Preliminary Market Engagement (PME) for Digital Bus Passes (Home to School Transport)
Buyer: Durham County Council
- Published
- 12 May 2026
- Place of performance
- UKC14
- Lots
- 1
- Notice number
- 043344-2026
- Reference
- ocds-h6vhtk-06966d
- Official source
- Official source
CPV codes
- 48100000Industry specific software package
Description
Durham County Council (DCC) are looking to explore a digital alternative to physical Home to School Transport bus passes to reduce costs, improve efficiency, strengthen fraud controls, and enhance user experience. The Council currently issues 7,000 physical passes involving manual processing, printing, and posting. This creates delays, requires high admin effort, and offers limited real-time visibility over eligibility, pass status, and usage. We are engaging the market to understand available digital solutions, technologies, and indicative costs to inform a future business case. Scope • Digital bus passes via mobile devices. • Verification (visual/scannable) including offline options. • Real‑time activation/deactivation. • Technical capability to interface with other digital systems eg. Flexiroute. • Fraud‑prevention features. • Hybrid digital/physical options for users who are digitally excluded. • Pass lifecycle management, including issuing, suspension, reinstatement, replacement, expiry, and renewal where applicable. • Support for policy‑driven business rules (e.g. eligibility changes or temporary entitlement). This notice forms part of our preliminary market engagement, offer…
Official publications
- FTS · 043344-2026 · 12 May 2026
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- The contracting authority is Durham County Council (United Kingdom).
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