001706 Employee Assistance Programme (Telephone)
Buyer: Durham County Council
- Published
- 30 April 2025
- Submission deadline
- 16 May 2025
- Estimated value
- £112,000
- Place of performance
- UKC14
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 018006-2025
- Reference
- ocds-h6vhtk-05033b
- Official source
- Official source
CPV codes
- 85312300Guidance and counselling services
- 85312310Guidance services
- 85312320Counselling services
Description
This Invitation to Bid is for the provision of a telephone based Employee Assistance Programme with includes a 24 hour, 365 days per year telephone advisory and counselling service for all Durham County Council employees, academy schools/colleges and other public sector organisations including town councils contracted to Durham County Council Occupational Health Services (including support for managers), elected members and care leavers in respect of any personal or emotional matter whether work or non-work related as specified in this and related documents. Similar services have been available since 2006. Additionally, the Council is also seeking a Critical Incident stress/trauma Response Service on an 'as needed basis' which has also been in place since 2006, although to date this has not been utilised. Durham County Council are looking for a single specialist provider who can deliver this service. The following key elements are required of the telephone-based Employee Assistance Programme: Confidential Telephone support, advice and counselling Online employee and manager advice Launch of Service Critical Incident Stress Response Service
Official publications
- FTS · 018006-2025 · 30 April 2025
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 16 May 2025. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £112,000.
- Who is the buyer of this tender?
- The contracting authority is Durham County Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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