WSC/T/016/2025 - SERVICES – TENDER FOR THE DEVELOPMENT, PROVISION AND IMPEMENTATION OF A CRM SOFTWARE FOR WATER SERVICES CORPORATION

Published

8 May 2025

Submission deadline

21 May 2025, 09:30

Estimated value

€1,500,000

Place of performance

MT001

Procedure

Open procedure

Lots

1

Documents

1

Notice number

00296357-2025

Reference

819e9ccb-7e4c-420b-bd01-caee29dd64cd

Official source

Official source

CPV codes

• 50300000Servicios de reparación, mantenimiento y servicios asociados relacionados con ordenadores personales, equipo de oficina, telecomunicaciones y equipo audiovisual
• 48000000Paquetes de software y sistemas de información
• 48445000Paquetes de software de gestión de relaciones con el consumidor

Description

The subject of this tender is the provision of external software implementation services to develop new Customer Care Management (CRM) system which accommodates Water Services Corporation’s requirements and install, maintain and update the software system including training and supporting the Water Services Corporation’s customer care team when meeting technical issues

Official publications

• TED · 00296357-2025 · 8 May 2025
• OJS · 89/2025 · 8 May 2025

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 21 May 2025, 09:30. Check the official source, as dates can be modified.

What is the estimated value of this tender?

The estimated value published by the buyer is €1,500,000.

Who is the buyer of this tender?

The contracting authority is Water Services Corporation (European Union).

How can I bid for public tenders in European Union?

Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.