WSC/T/016/2025 - SERVICES – TENDER FOR THE DEVELOPMENT, PROVISION AND IMPEMENTATION OF A CRM SOFTWARE FOR WATER SERVICES CORPORATION

Published

2 June 2026

Estimated value

€1,500,000

Place of performance

MT001

Procedure

Open procedure

Lots

1

Notice number

00376764-2026

Reference

819e9ccb-7e4c-420b-bd01-caee29dd64cd

Official source

Official source

CPV codes

• 50300000Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
• 48000000Software package and information systems
• 48445000Customer Relation Management software package

Description

The subject of this tender is the provision of external software implementation services to develop new Customer Care Management (CRM) system which accommodates Water Services Corporation’s requirements and install, maintain and update the software system including training and supporting the Water Services Corporation’s customer care team when meeting technical issues

Awards

Official publications

• TED · 00376764-2026 · 2 June 2026
• OJS · 104/2026 · 2 June 2026

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Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is €1,500,000.

Who is the buyer of this tender?

The contracting authority is Water Services Corporation (European Union).

How can I bid for public tenders in the European Union?

Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.