WSC/T/016/2025 - SERVICES – TENDER FOR THE DEVELOPMENT, PROVISION AND IMPEMENTATION OF A CRM SOFTWARE FOR WATER SERVICES CORPORATION
Buyer: Water Services Corporation
- Published
- 2 June 2026
- Estimated value
- €1,500,000
- Place of performance
- MT001
- Procedure
- open
- Lots
- 1
- Notice number
- 00376764-2026
- Reference
- 819e9ccb-7e4c-420b-bd01-caee29dd64cd
- Official source
- Official source
CPV codes
- 50300000Servicios de reparación, mantenimiento y servicios asociados relacionados con ordenadores personales, equipo de oficina, telecomunicaciones y equipo audiovisual
- 48000000Paquetes de software y sistemas de información
- 48445000Paquetes de software de gestión de relaciones con el consumidor
Description
The subject of this tender is the provision of external software implementation services to develop new Customer Care Management (CRM) system which accommodates Water Services Corporation’s requirements and install, maintain and update the software system including training and supporting the Water Services Corporation’s customer care team when meeting technical issues
Awards
| Awarded to | Amount | Date |
|---|---|---|
| DELOITTE ADVISORY AND TECHNOLOGY LIMITED | €998,365 | — |
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €1,500,000.
- Who is the buyer of this tender?
- The contracting authority is Water Services Corporation (European Union).
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