Unterstützungsleistungen First Level Support, Monitoring und IT-Support Manager
Open until 15 December 2026, estimated value €10,520,750.
Interested in tenders like this? Get the next tenders like this one published in the European Union by email. Free, no card needed.
Amounts and figures
Description
Abschluss eines Rahmenvertrages zur laufenden Erbringung von Unterstützungsleistungen im Bereich First Level Support, IT-Support Management, Schulungen sowie IT-Monitoring und Alarmierung (Betriebsüberwachung). Die Leistungen sind in einer besonders sicherheitssensiblen IT-Umgebung mit anspruchsvollen Anforderungen an Verfügbarkeit, Stabilität, Prozesssicherheit und Reaktionsgeschwindigkeit zu erbringen.
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Price | Preis | 60% |
| Quality | Zur Erbringung der Leistung vorgesehene Mitarbeitenden (Schlüsselpersonal) | 30% |
| Quality | Frauenanteil der zur Erbringung der Leistung eingesetzten Mitarbeitenden | 10% |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 790718-2026 | 13 November 2026 |
| OJS | 221/2026 | 13 November 2026 |
Other tenders from Oesterreichische Nationalbank
See the buyer →- Erstellung von Teilen der Leistungsbilanz der Berichtsjahre 2027-2031 Published: 13 November 2026
- Rahmenvereinbarung über die Herstellung und Lieferung von Geldtransportfahrzeugen Published: 9 November 2026
- EPCO Framework Agreement for the supply of IT standard Software and related Services (ITSR-4) Published: 28 October 2026
- OeNB – 360 Grad Kommunikationsdienstleistungen Published: 28 October 2026
- Abruf aus dem EPCO Framework Agreement „22.05 IT Equipment and Services” Published: 22 October 2026
- Data Validation Service (DVS) Published: 19 October 2026
- Strategieberatung Bargeld Published: 15 October 2026
- Technisches Gebäudemanagement Sicherheitstechnik in den Objekten OeNB I, GZ, BGN, und der Mietflächen der Cash Center in den Bundesländern Published: 1 September 2026
- Generic Threat Landscape Report for the Austrian Financial Sector Published: 26 August 2026
- Smaragd TCM Upgrade auf Version 7 inkl. Wartung Published: 31 July 2026
Similar open tenders
- MA 9 – Digitalisierung 2027-2031
- Rahmenvereinbarung über die Vermittlung / Lieferung von Software-Lizenzen (kurz: „WrWKS_Software-Lizenzen“)
- Abschluss einer Rahmenvereinbarung - Testkoordination und Testdurchführung zur Qualitätssicherung digitaler E…
- RAHMENVEREINBARUNG über die Lieferung und Bereitstellung mobiler 3D-Laserscanner inklusive Software, Cloud-Di…
- Jedox Cloud Migrationsprojekt
- DWH-Dienstleistungen 2026
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 15 December 2026, 11:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is €10,520,750.
- Who is the buyer of this tender?
- The contracting authority is Oesterreichische Nationalbank (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
How can I find out about similar tenders when they are published?
Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the European Union. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.
Create a free account and receive new public tenders published in the European Union that match your business, every day.