SSCON3620 front office
Buyer: Electricity Supply Board ( ESB )
Contract modification.
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4
Lots
Description
Front Office Services
Lots (4)
| Lot | Description | CPV code | Amount |
|---|---|---|---|
| 1 | Lot 1 Residential Customer Service, Additional Sales and Home Energy Services | 79342320 Customer-care services | — |
| 2 | Lot 2 Residential Sales (Winback, Acquisition, Cross-sell, Upsell, Save and Retention) | 79342320 Customer-care services | — |
| 3 | Lot 3 Business Customer Service, Additional Sales and Energy Services | 79342320 Customer-care services | — |
| 4 | Lot 4 Business Sales (Winback, Acquisition | 79342320 Customer-care services | — |
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Abtran_63861 | €0 | 24 July 2018 |
| Field Management Ireland Limited | €0 | 24 July 2018 |
| Abtran_63861 | — | 24 July 2018 |
| Abtran_63861 | — | 24 July 2018 |
| Field Management Ireland Limited | — | 24 July 2018 |
Official publications
- TED · 00563369-2025 · 28 August 2025
- OJS · 164/2025 · 28 August 2025
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Electricity Supply Board ( ESB ) (European Union).
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