Request for Tenders for the provision of a Ticket Tracking System
- Published
- 29 April 2026
- Estimated value
- €7,500,000
- Place of performance
- IE061
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 00295851-2026
- Reference
- 6c5381bd-5866-4e2e-88b2-db03ebace856
- Official source
- Official source
CPV codes
- 72510000Computer-related management services
- 72500000Computer-related services
- 72300000Data services
- 72590000Computer-related professional services
- 48000000Software package and information systems
- 72000000IT services: consulting, software development, Internet and support
Description
This public procurement competition relates to the provision of a Ticket Tracking System and affiliate functionality to allow Revenue to modernise the internal handling of customer queries.
Award criteria
- Quality — MEAT
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Deloitte Ireland LLP | €6,352,676 | — |
Official publications
- TED · 00295851-2026 · 29 April 2026
- OJS · 83/2026 · 29 April 2026
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €7,500,000.
- Who is the buyer of this tender?
- The contracting authority is Office of the Revenue Commissioners_366 (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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