Request for Tenders for the provision of a Ticket Tracking System
- Published
- 29 April 2026
- Estimated value
- €7,500,000
- Place of performance
- IE061
- Procedure
- open
- Lots
- 1
- Notice number
- 00295851-2026
- Reference
- 6c5381bd-5866-4e2e-88b2-db03ebace856
- Official source
- Official source
CPV codes
- 72510000Servicios de gestión relacionados con la informática
- 72500000Servicios informáticos
- 72300000Servicios relacionados con datos
- 72590000Servicios profesionales relacionados con la informática
- 48000000Paquetes de software y sistemas de información
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
Description
This public procurement competition relates to the provision of a Ticket Tracking System and affiliate functionality to allow Revenue to modernise the internal handling of customer queries.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Deloitte Ireland LLP | €6,352,676 | — |
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €7,500,000.
- Who is the buyer of this tender?
- The contracting authority is Office of the Revenue Commissioners_366 (European Union).
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