Request for Tenders for the establishment of a Single Member Framework Agreement for the Provision of ICT Managed Services 2026-30 [609]
- Published
- 19 May 2026
- Estimated value
- €3,000,000
- Place of performance
- IE061
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 00342331-2026
- Reference
- ec444bd2-0eef-4ff0-be3d-3ce63ca6ccab
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
- 72100000Hardware consultancy services
- 72110000Hardware selection consultancy services
- 72120000Hardware disaster-recovery consultancy services
- 72130000Computer-site planning consultancy services
- 72140000Computer hardware acceptance testing consultancy services
- 72150000Computer audit consultancy and hardware consultancy services
- 72200000Software programming and consultancy services
Description
The CRU intends to appoint a single Managed Service Provider (MSP) through this Services Framework Agreement to deliver comprehensive ICT Managed Services. This will encompass the ICT Service Desk, Managed Security Operations Centre (SOC) as a Service, the provision of optional dedicated support resources, and ad-hoc professional service resources to assist with a range of ICT projects and some operational activities. The appointed Service Provider will be responsible for delivering all necessary technical support and expertise to manage the CRU’s ICT needs, covering infrastructure, cloud services, both physical and virtual systems, as well as applications and services across Levels 1, 2, and 3. The framework agreement will initially run for two years, with the possibility of two further 12-month extensions, up to a total maximum duration of four years. The ICT Managed Services and SOC Services provided under this Services Framework Agreement will be needed continuously for the entire duration of the contract. Optional dedicated resources and ad-hoc project work will be engaged as required, with such assignments awarded through agreed Statements of Work (SoWs) at the sole discretio…
Award criteria
- Quality — Quality @ 70%
- Cost — Cost @ 30%
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Qualcom | — | — |
Official publications
- TED · 00342331-2026 · 19 May 2026
- OJS · 95/2026 · 19 May 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €3,000,000.
- Who is the buyer of this tender?
- The contracting authority is Commission for Regulation of Utilities (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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