Request for Tenders for Hosted - Cloud Case Management System
Ombudsman for Children's Office
Awarded to Computer Application Services Ltd. for €201,001.
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Amounts and figures
Description
The OCO is seeking tenders to provide a case management system (CMS) for use by the Complaints and Investigations team at the OCO. The successful tenderer shall: 1) Implement the CMS for OCO. 2) Host and maintain the solution for OCO following go-live. 3) Support the transition to the new CMS, including user training, data migration from legacy systems. 4) Provide ongoing support to OCO.
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Quality | Refer to RFT | — |
| Cost | Refer to RFT | — |
Awards
| Lot | Awarded to | Amount | Bids received | Date |
|---|---|---|---|---|
| LOT-0001 | Computer Application Services Ltd. | €201,001 | 9 | 11 February 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00171351-2025 | 17 March 2025 |
| OJS | 53/2025 | 17 March 2025 |
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €320,000.
- Who is the buyer of this tender?
- The contracting authority is Ombudsman for Children's Office (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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