Request for Tenders for Hosted - Cloud Case Management System
- Published
- 17 March 2025
- Estimated value
- €320,000
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 00171351-2025
- Reference
- e016d287-718a-4db0-b5df-7d9569285763
- Official source
- Official source
CPV codes
- 72200000Servicios de programación de software y de consultoría
- 48000000Paquetes de software y sistemas de información
- 48810000Sistemas de información
- 72260000Servicios relacionados con el software
Description
The OCO is seeking tenders to provide a case management system (CMS) for use by the Complaints and Investigations team at the OCO. The successful tenderer shall: 1) Implement the CMS for OCO. 2) Host and maintain the solution for OCO following go-live. 3) Support the transition to the new CMS, including user training, data migration from legacy systems. 4) Provide ongoing support to OCO.
Award criteria
- Quality — Refer to RFT
- Cost — Refer to RFT
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Computer Application Services Ltd. | €201,001 | — |
Official publications
- TED · 00171351-2025 · 17 March 2025
- OJS · 53/2025 · 17 March 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €320,000.
- Who is the buyer of this tender?
- The contracting authority is Ombudsman for Children's Office (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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