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Awarded European Union ServicesFramework agreement

Réalisation et de Maintenance du SI CRM de Business France

BUSINESS FRANCE

Awarded to Orange Business Services SA and 1 other. Estimated value: €35,773,188.

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Amounts and figures

€35,773,188
Estimated value
2
Lots
3
Bids received

Description

Business France souhaite se doter de véhicules contractuels lui permettant de mener à bien la fin d’exécution de la stratégie du domaine SI CRM. le marché a pour principaux objectifs : 1. Couvrir les besoins en prestations pour l’ensemble du périmètre SICRM (l’application OneTeam mais également tous les autres applicatifs pris en charge par le domaine). 2. Couvrir les besoins en prestations sur les activités MOE de développement, de paramétrage et d’intégration sur l’ensemble du périmètre du domaine SICRM. 3. Couvrir les besoins en prestations sur les activités MOE de maintenance corrective, évolutive et préventive sur l’ensemble du périmètre du domaine SICRM. 4. Couvrir les besoins en prestations sur les activités AMOA de conduite du changement sur l’ensemble du domaine SICRM. 5. Couvrir les besoins en prestations sur les activités AMOA d’accompagnement aux métiers et à la transformation des métiers auxquels doit faire face le domaine SICRM.

Lots (2)

LotDescriptionCPV codeAmount
1 Lot 1 Réalisations AMOA et Conduite du Changement
Paris, FR101
72250000 System and support services €4,324,270
2 Lot 2 Réalisation MOE et Maintenance
Paris, FR101
72200000 Software programming and consultancy services €4,619,027

Award criteria

TypeCriterionWeight
PriceDocuments de marché—
QualityDocuments de marché—

Awards

LotAwarded toAmountBids receivedDate
1
Lot 1 Réalisations AMOA et Conduite du Changement
TWELVE CONSULTING €4,434,270 3 9 July 2025
2
Lot 2 Réalisation MOE et Maintenance
Orange Business Services SA €4,619,027 1 9 July 2025

Official publications

MediumReferenceDate
TED 832939-2025 16 December 2025
OJS 242/2025 16 December 2025

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is €35,773,188.
Who is the buyer of this tender?
The contracting authority is BUSINESS FRANCE (European Union).
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Data collected from official public procurement sources. Amounts as published by the buyer.