Provision of Multi Channel Communication Services

Published

8 October 2024

Estimated value

€16,000,000

Procedure

Negotiated procedure

Lots

1

Notice number

00604433-2024

Reference

ff6b4744-5773-4dc2-b25b-8b92516a633f

Official source

Official source

CPV codes

• 64112000Servicios postales relacionados con cartas

Description

The NTPF proposes to engage in a competitive process for the establishment of a single party framework agreement for the provision of Multi-Channel Communication (MCC) Services comprising: - All types of communication: o Post (essential) o Text (SMS) o Email o Portal o Other digital innovations (now and in the future) - End to end managed service (including pro-active service management/monitoring) - Communication management and reporting system - Other relevant services which may arise through changes in NTPF obligations or functions and; - Delivery models which evolve through innovative developments and practices

Award criteria

• Cost — Cost @ 30%
• Quality — Quality @ 70%

Awards

Official publications

• TED · 00604433-2024 · 8 October 2024
• OJS · 196/2024 · 8 October 2024

Other tenders from National Treatment Purchase Fund

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• Provision of Fixed Term and Temporary Agency Staff & Recruitment Support Services · 17 November 2025
• Mini-Competition under Multi Supplier Framework Agreement for the Provision of Business, Management and ICT Consultancy Services RFT 206674… · 1 October 2025
• Provision of a New Firewall, Security Operation Centre (SOC) and Security Incident and Event Management (SIEM) and Incident Response… · 20 March 2025
• CFT for the Establishment of a Multi-Operator Framework Agreement for the Provision of Fixed Term and Temporary Agency Staff and… · 17 March 2025
• Single Party Framework Agreement for the provision of a New Firewall, Security Operation Centre (SOC) and Security Incident and Event… · 27 September 2024

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Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is €16,000,000.

Who is the buyer of this tender?

The contracting authority is National Treatment Purchase Fund (European Union).

How can I bid for public tenders in European Union?

Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.