Provision of Microsoft Services Support and Associated Services (Ref 0384)
Buyer: Pobal
- Published
- 29 April 2026
- Estimated value
- €1,500,000
- Place of performance
- IE061
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 00294030-2026
- Reference
- 1b0298cc-a124-45ca-a3b5-673c3b91b153
- Official source
- Official source
CPV codes
- 72222300Information technology services
- 72000000IT services: consulting, software development, Internet and support
- 72610000Computer support services
- 72611000Technical computer support services
- 72600000Computer support and consultancy services
- 72540000Computer upgrade services
- 72500000Computer-related services
- 72220000Systems and technical consultancy services
Description
The Contracting Authority seeks to establish a Framework Agreement with a suitably qualified tenderer to meet the requirements for the support and maintenance of Microsoft and associated services. The Contracting Authority ICT infrastructure is a closely integrated ecosystem, uniquely configured to meet the organisation’s operational needs. While the Contracting Authority ICT staff possess expertise across the majority of the Microsoft product suite and related technologies, external support remains a critical component in ensuring the efficient and uninterrupted operation of day-to-day services. The Contracting Authority invites responses from suitably qualified tenderers to be appointed as their Enterprise ICT Microsoft Services Framework Agreement partner, in accordance with the specific requirements outlined in the tender documentation. It should be noted that these requirements reflect the current Microsoft-based environment, and the Framework must allow for flexibility to accommodate additional or alternative software and services related to Microsoft applications and associated technologies.
Award criteria
- Cost — Cost 30%
- Quality — Quality Criteria include: Delivery of Service 20% Contract Management Approach 10% Quality, expertise and structure of the team proposed 30% Added Value / Innovation 5% Environmental, Social and…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| VE3 | — | — |
Official publications
- TED · 00294030-2026 · 29 April 2026
- OJS · 83/2026 · 29 April 2026
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- Provision of Microsoft Services Support and Associated Services (Ref 0384)
- Provision of Microsoft Services Support and Associated Services (Ref 0384)
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €1,500,000.
- Who is the buyer of this tender?
- The contracting authority is Pobal (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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