Operator of the National Emergency Call Answering Service
Buyer: Department of the Environment Climate and Communications
- Published
- 10 April 2024
- Submission deadline
- 10 May 2024, 17:00
- Estimated value
- €90,000,000
- Procedure
- Negotiated procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 00212022-2024
- Reference
- 88e64ae5-0f64-4368-ad5a-656af0a9f70f
- Official source
- Official source
CPV codes
- 64200000Servicios de telecomunicaciones
- 64212500Servicios del Servicio General de Radio por Paquetes (GPRS)
- 64212600Servicios de Datos Ampliados para la Evolución de GSM (EDGE)
- 64212700Servicios del Sistema Universal de Telefonía Móvil (UMTS)
- 64212800Servicios de proveedor de telefonía de pago
- 64212900Servicios de proveedor de tarjetas telefónicas de prepago
- 64213000Servicios de redes telefónicas comerciales compartidas
- 64214000Servicios de redes telefónicas comerciales especializadas
Description
The current contract for the operation of the Emergency Call Answering Service (ECAS) expires on the 24th of November 2025. The ECAS is responsible for answering all emergency communications, providing a vital link between the individual contacting the ECAS and the Emergency Services which include Garda, Fire, Ambulance and the Irish Coast Guard (IRCG) or, in emergencies involving aircraft, the Irish Aviation Authority (IAA). Emergency communication is defined in the S.I. No. 444/2022 as communication by means of interpersonal communications services between an end-user and the Public Safety Answering Point (PSAP) with the goal to request and receive emergency relief from emergency services. The role of the ECAS is to establish which Emergency Service is being requested and the location of where the Emergency Services are required to attend for the purpose of routing the call to the most appropriate Emergency Services Control centre.
Official publications
- TED · 00212022-2024 · 10 April 2024
- OJS · 71/2024 · 10 April 2024
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 10 May 2024, 17:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is €90,000,000.
- Who is the buyer of this tender?
- The contracting authority is Department of the Environment Climate and Communications (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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