Open tender contest for a maintenance contract for Qualiware software.
Buyer: 986252932
- Published
- 7 May 2025
- Estimated value
- 2,500,000 kr
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 00294369-2025
- Reference
- 29afefe3-563c-4b15-99f0-cc909470c017
- Official source
- Official source
CPV codes
- 72267100Mantenimiento de software de tecnología de la información
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
Description
DFØ procured the Qualiware software in 2012 that is used for making, maintaining, and making DFØ ́s process documentation available. All functionality in the software must be maintained, and DFØ therefore needs assistance on services connected to the maintenance of the Qualiware software. This includes, among other things, user support, error recovery, software updating, as well as adaptations to DFØ ́s systems. The maintenance service shall ensure that the software is always up-to-date and accessible to the users, as well as functioning as intended. Tenderers shall be responsible for the software being updated and correcting errors and vulnerabilities in the software. Tenderers must also assist DFØ with technical questions related to the use and development of the system and its content. In addition, this agreement shall ensure that DFØ has access to a user support and support apparatus that can handle registration, notification, follow-up and correction of errors in the system. The maintenance agreement shall apply to both the production environment and the test environment.
Award criteria
- Price — Price - weighted 40 %
- Quality — Quality - weighted 60%
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Arribatec Ea & Bpm AS | 2,500,000 kr | — |
Official publications
- TED · 00294369-2025 · 7 May 2025
- OJS · 88/2025 · 7 May 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is 2,500,000 kr.
- Who is the buyer of this tender?
- The contracting authority is 986252932 (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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