Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for Servizz.gov Agency

Published

21 April 2026

Estimated value

€3,700,000

Place of performance

MT001

Procedure

Negotiated procedure

Lots

1

Notice number

00271742-2026

Reference

771a5793-6a86-4c57-a56f-7ad87b64ea39

Official source

Official source

CPV codes

• 79510000Telephone-answering services
• 79511000Telephone operator services
• 79512000Call centre
• 72253000Helpdesk and support services
• 72253100Helpdesk services
• 79342300Customer services

Description

Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for Servizz.gov Agency

Award criteria

• Price — Price

Awards

Official publications

• TED · 00271742-2026 · 21 April 2026
• OJS · 77/2026 · 21 April 2026

Other tenders from Servizz.gov Agency

• Negotiated Procedure for the Provision of Support, Maintenance and Enhancements of the Servizz.gov Microsoft Dynamics 365 CRM and Service… · 8 October 2026
• Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for Servizz.gov Agency · 31 March 2026
• Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for Servizz.gov Agency · 26 September 2025
• Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for Servizz.gov Agency · 18 August 2025
• Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for Servizz.gov Agency · 24 January 2025

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Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is €3,700,000.

Who is the buyer of this tender?

The contracting authority is Servizz.gov Agency (European Union).

How can I bid for public tenders in the European Union?

Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.