What is the deadline to bid for this tender?

The submission deadline is 7 March 2024. Check the official source, as dates can be modified.

What is the estimated value of this tender?

The estimated value published by the buyer is €620,000.

Who is the buyer of this tender?

The contracting authority is HRVATSKA AKADEMSKA I ISTRAŽIVAČKA MREŽA CARNet (European Union).

Closed European Union

Nabava Programskog rješenja za upravljenje odnosom s korisnicima (CRM)

Buyer: HRVATSKA AKADEMSKA I ISTRAŽIVAČKA MREŽA CARNet

Open in El Vínculo

Published: 2 February 2024
Submission deadline: 7 March 2024
Estimated value: €620,000
Procedure: open
Lots: 1
Notice number: 00071309-2024
Reference: 1d41a102-b813-44ca-a2ac-20b921591b87
Official source: Official source

CPV codes

72210000Servicios de programación de paquetes de software

Description

Predmet ovog postupka nabave je Nadogradnja postojećeg programskog rješenja Naručitelja za upravljanje odnosom s korisnicima integriranim s kontakt centrom. Sustav podržava sljedeće kanale komunikacije: e-pošta, pozivi i chat. Sustav omogućuje efikasno odvijanje poslovnih procesa i trenutni uvid u podatke o korisnicima i njihovim upitima. Predmet nabave obuhvaća i edukaciju djelatnika te dodatne usluge na zahtjev vezane uz predmet nabave.

Frequently asked questions

What is the deadline to bid for this tender?: The submission deadline is 7 March 2024. Check the official source, as dates can be modified.
What is the estimated value of this tender?: The estimated value published by the buyer is €620,000.
Who is the buyer of this tender?: The contracting authority is HRVATSKA AKADEMSKA I ISTRAŽIVAČKA MREŽA CARNet (European Union).

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Data collected from official public procurement sources. Amounts as published by the buyer.