NABAVA I IMPLEMENTACIJA CRM SUSTAVA ZA UPRAVLJANJE KOMUNIKACIJOM S GRAĐANIMA
Buyer: GRAD ZAGREB
- Published
- 15 January 2026
- Estimated value
- €1,500,000
- Place of performance
- HR050
- Procedure
- open
- Lots
- 1
- Notice number
- 00027730-2026
- Reference
- 3c823313-fc8e-4cff-8949-e91e024d330d
- Official source
- Official source
CPV codes
- 72212214Servicios de desarrollo de software de sistemas operativos en red
Description
Predmet nabave je jedinstveni sustav za komunikaciju i kolaboraciju djelatnika Grada Zagreba, Zagrebačkog holdinga i povezanih trgovačkih društava (dalje u tekstu Grada) vezano za upite građana (engl. CRM - Customer Relationship Management). U komunikaciji djelatnika Grada sa zainteresiranim građanima ističu se mnogi izazovi poput pojačanog obujma upita, zahtjeva i prijedloga, putem raznih komunikacijskih kanala, a uslijed tehničkih i tehnoloških ograničenja postojećih alata namijenjenih za komunikaciju s građanima. CPV oznaka i naziv: 72212214-2
Awards
| Awarded to | Amount | Date |
|---|---|---|
| ASEE SOLUTIONS d.o.o. | €434,600 | — |
| ASEE DOOEL Skopje | €434,600 | — |
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €1,500,000.
- Who is the buyer of this tender?
- The contracting authority is GRAD ZAGREB (European Union).
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