Managed Business Process Services to Support SEAI Programmes
Reference ab102d08-d9af-45c5-b6d3-d91670744983 · Sustainable Energy Authority of Ireland
Awarded to Fexco Limited for €27,406,028.
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Amounts and figures
Description
The objective of this Request For Tender is to identify a suitably skilled and experienced multi-disciplined customer and business process services provider that will operate in partnership with SEAI to support the effective delivery of SEAI programmes in line with SEAI’s values of being Passionate, Courageous, Innovative, Trusted, Experts and Collaborative. For further information please see the Request for Tender published at www.etenders.gov.ie
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Quality | Award Criteria 1: Demonstrated understanding of the context of the work and SEAI’s requirements. | — |
| Quality | Award Criteria 2: Quality and Merit of the Tenderer´s General Organisational Capability to Deliver the Services. | — |
| Quality | Award Criteria 3: Quality and merit of the proposed approach to delivery of services as set out in the requirements. | — |
| Quality | Award Criteria 4: Quality and merit of the proposed approach to Transition, mobilisation, exit and Risk management. | — |
| Quality | Award Criteria 5: Quality and merit of the proposed service approach to resourcing and operational structure and proposed Personnel & Management Operations team | — |
| Quality | Award Criteria 6: Continuous Improvement and Innovation: Tenderers should demonstrate their ability to innovate and improve service delivery, efficiency, effectiveness, whilst reducing costs,… | — |
| Cost | Coat of Service | — |
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Fexco Limited | €27,406,028 | 1 April 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00036982-2025 | 20 January 2025 |
| OJS | 13/2025 | 20 January 2025 |
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- Research and Policy Insights Framework Published: 6 August 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €37,000,000.
- Who is the buyer of this tender?
- The contracting authority is Sustainable Energy Authority of Ireland (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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