Kundenservice
Awarded to Call Consult Fertschnig GmbH for €474,560.
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Amounts and figures
Description
Die Betreuung der Kunden der illwerke vkw AG, die Bearbeitung der einlangenden Kun-denanliegen an den Kanälen Telefon und E-Mail sowie die Durchführung von kundenbe-zogenen Prozessen im Abrechnungssystem SAP (IS-U)
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Price | Siehe Verfahrensunterlagen. | — |
| Quality | Siehe Verfahrensunterlagen. | — |
Awards
| Lot | Awarded to | Amount | Date |
|---|---|---|---|
| LOT-0001 | Call Consult Fertschnig GmbH | €474,560 | 8 April 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00640493-2024 | 22 October 2024 |
| OJS | 206/2024 | 22 October 2024 |
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