IT2899C- Competitive Dialogue Procedure for Customer Relationship Management (CRM) System for the University Of Limerick (UL)
Education Procurement Service (EPS)
Closed. Submission deadline: 29 July 2024. Estimated value: €9,000,000.
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Amounts and figures
Description
University Of Limerick aim to procure and implement a Strategic Customer Relationship Management (CRM) system within the university to enhance and maintain a consistent and seamless student experience across various departments and interactions. By leveraging advanced technology and data-driven strategies, the university aims to improve communication, streamline processes, and provide personalised support to students throughout their academic journey. A new strategic CRM system should enable the advancement of UL’s recruitment and admissions functions, as well as support the other stages in the student lifecycle from enrolment through to graduation.
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00389960-2024 | 1 July 2024 |
| OJS | 126/2024 | 1 July 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 29 July 2024, 14:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is €9,000,000.
- Who is the buyer of this tender?
- The contracting authority is Education Procurement Service (EPS) (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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