IT Operational Services
Buyer: EKSPORTFINANSIERING NORGE
- Published
- 22 December 2025
- Estimated value
- 45,000,000 kr
- Procedure
- Negotiated procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 00850260-2025
- Reference
- 3bf6b3c4-9fa2-4e25-b972-195ce4dcf5f8
- Official source
- Official source
CPV codes
- 72500000Servicios informáticos
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
- 72250000Servicios de sistemas y apoyo
- 72253000Servicios de unidad de asistencia y de apoyo
- 72253200Servicios de apoyo a sistemas
- 72300000Servicios relacionados con datos
- 72510000Servicios de gestión relacionados con la informática
- 72514000Servicios de gestión de instalaciones informáticas
Description
The procurement shall result in a contract with an IT operations provider who can operate and manage Exfins IT services. This involves an agreement for both the migration project and the ongoing operations. The agreements shall cover the entire IT operation's stack, including server operations, infrastructure, application management, database, network, security, service desk/user support and client management. In short: • Migration of server and application landscape to a new operational platform • Establishment of service desk and user support system with defined SLA's Implementation of monitoring and security systems. • Documentation of routines and processes for operation and management. • Implementation of routines for life cycle management of client equipment and software, including licence handling • Establishment of a reporting model for SLA, performance, costs and events. • Project implementation of migration/transition to a new operations platform (plan, test, production, stabilisation period, training)
Official publications
- TED · 00850260-2025 · 22 December 2025
- OJS · 246/2025 · 22 December 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is 45,000,000 kr.
- Who is the buyer of this tender?
- The contracting authority is EKSPORTFINANSIERING NORGE (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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