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Closed European Union ServicesFramework agreement

IK-HS 027-2027 User choice - practical assistance household (PBH)

Bergen kommune - Bymiljøetaten

Closed. Submission deadline: 10 April 2024. Estimated value: 115,000,000 kr.

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Amounts and figures

115,000,000 kr
Estimated value
1
Lots

Description

Bergen municipality shall ensure that persons who reside in the municipality are offered the necessary health and care services, including practical assistance (PBH). This competition concerns practical assistance households, also called "home help". User choice means that each user chooses who shall provide the PBH service. They can choose from the private tenderers that the municipality has a contract with, or the municipal tenderer. User choices shall help citizens have a greater influence on the provision of the services they receive.   In December 2022, 3,611 inhabitants had PBH services. Private tenderers provided the service to 739 of them. In total, private suppliers delivered 1910 hours PBH services in December 2022, with an average of 2.59 hours per user per month. The number is relatively stable.

Award criteria

TypeCriterionWeight
QualityGetting help from few and familiar helpers is important for most users. The users would like to know who is coming to help them. They are also concerned that help comes on scheduled days and fixed…—
QualityFeeling safe and trusting the helper who comes to their home to provide the service is important to users. This is connected with continuity and predictability, but other measures can also seem…—
QualityGood professional standard is a prerequisite for the users being satisfied with their help. I.e. the assignments that shall be carried out in accordance with the decision will be carried out in a…—
QualityTenderers shall ensure that employees have the necessary competence to carry out the assignments properly. Employees shall have general knowledge of the needs of different user groups and special…—

Participation requirements

  • The tenderer ́s ("total") annual turnover for the number of financial years requested in the tender notice or in the procurement documents is as follows
  • The tenderer ́s average annual turnover for the number of years requested in the notice or in the procurement documents is as follows
  • Are the tenderer's ("specific") annual turnover within the area that the contract applies to and specified in the notice or in the procurement documents for…
  • Is the tenderer's average annual turnover within the area requested by the contract and specified in the notice or in the procurement documents for the number…
  • If the information about the turnover (combined or specific) is not available for the entire requested period, please state the date the company was…
  • For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the requested key figures are…

Official publications

MediumReferenceDate
TED 117838-2024 26 February 2024
OJS 40/2024 26 February 2024

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 10 April 2024, 12:00. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is 115,000,000 kr.
Who is the buyer of this tender?
The contracting authority is Bergen kommune - Bymiljøetaten (European Union).
How can I bid for public tenders in the European Union?
Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.

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Data collected from official public procurement sources. Amounts as published by the buyer.