IK-EEA 013-2024 Development assistance digital service platform
Buyer: Bergen kommune - Bymiljøetaten
- Published
- 18 June 2024
- Submission deadline
- 3 September 2024, 10:00
- Place of performance
- NO0A2
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 00360200-2024
- Reference
- 861cf0c5-6906-44ce-9d49-99fd200c8f32
- Official source
- Official source
CPV codes
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
- 48200000Paquetes de software de conexión en red, Internet e intranet
- 48400000Paquetes de software de transacciones comerciales y personales
- 72200000Servicios de programación de software y de consultoría
- 72220000Servicios de consultoría en sistemas y consultoría técnica
- 72230000Servicios de desarrollo de software personalizado
- 72240000Servicios de análisis de sistemas y de programación
- 72260000Servicios relacionados con el software
Description
Bergen municipality shall procure a contract for the development of the municipality's digital service platform. Bergen municipality has established a digital service platform that collects most of the municipality ́s external and internal digital services. Citizen help is the municipality ́s digital service entrance to all of the municipality ́s statutory services for inhabitants, businesses and organisations. The employee help is equivalent to the digital entrance to services for the municipality ́s employees, hired and representatives. Both the Inhabitant Help and The Employee Help use many underlying components/integrations for digital dialogue, case inspections, applications for grants, tickets, cash registers and booking etc. and a number of integrations have been established between the municipality's systems and components to ensure the best possible digital flow and automated services and processes. Bergen municipality currently has an agreement with Bouvet Norway AS, which includes assistance with the development and management of the digital service platform. The assistance includes system design and programming code on the service platform with the accompanying integra…
Award criteria
- Price — The tenderer ́s total price will be evaluated in this criteria. The contracting authority has estimated the assignment to be approx. 14,000 hours per annum. The maximum duration of the contract…
- Quality — Tenderers shall offer dedicated personnel to the execution of assistance with good and relevant experience and competence. Tenderers shall also ensure competence development and transfer of…
- Quality — Tenderers shall have a good quality plan for the assistance and shall be a strategic partner in the digitalisation work. In the evaluation of this criteria, the contracting authority will emphasise…
Official publications
- TED · 00360200-2024 · 18 June 2024
- OJS · 117/2024 · 18 June 2024
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 3 September 2024, 10:00. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is Bergen kommune - Bymiljøetaten (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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