ICT-571 - ICT Managed Services Tender

Published

22 December 2025

Estimated value

€7,000,000

Place of performance

IE061

Procedure

Open procedure

Lots

1

Notice number

00854530-2025

Reference

01b034f3-2abf-425b-ac03-382ca663e247

Official source

Official source

CPV codes

• 72253000Servicios de unidad de asistencia y de apoyo

Description

Core Managed ICT Services: Level 1, Level 2 and Level 3 support service across HIQA’s ICT estate, ensuring operational efficiency, Service continuity and user satisfaction for an initial term of three years with 2 optional extensions of a further one year each. A drawdown for resources as required to support projects and BAU activities. Additional Services: Network Managed Service and Patching as an optional service

Award criteria

• Quality — A. Response to Requirements A1-A8
• Quality — B. Drawdown Services
• Cost — Cost

Awards

Official publications

• TED · 00854530-2025 · 22 December 2025
• OJS · 246/2025 · 22 December 2025

Other tenders from Health Information and Quality Authority (HIQA)

• HIS-49 - Provision of a cloud based Data modelling tool for HIQA · 20 August 2026
• FIN-21 - Architectural and Project Management Services · 30 July 2026
• HR-115 - Provision of an online job hosting website provider · 10 July 2026
• FIN-21 - Architectural and Project Management Services · 9 July 2026
• FIN-21 - Architectural and Project Management Services · 8 July 2026
• FIN-21 - Architectural and Project Management Services · 16 June 2026
• FAC-82 - Minor property maintenance and furniture distribution · 29 May 2026
• HR-113 - Recruitment agency services · 26 May 2026
• HR-111 - HIQA HRIS (Human Resource Information System) Market Soundings · 17 February 2026
• HIS-49 - Provision of a cloud based Data modelling tool for HIQA · 13 February 2026

See all →

Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is €7,000,000.

Who is the buyer of this tender?

The contracting authority is Health Information and Quality Authority (HIQA) (European Union).

How can I bid for public tenders in European Union?

Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.