HEAnet - Dynamic Purchasing System for the Provision of Enterprise Service Management (ESM) Solutions and Associated Services
Teagasc - the Agriculture and Food Development Authority
Awarded to Halo Service Solutions for €600,588.
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Amounts and figures
Description
This DPS is for the provision of an ESM Solution and associated services which will be divided into Lots, by solution type. Interested parties may qualify for admittance to one or more Lot. Each Lot will offer the following services: • Modules for all aspects of IT service delivery (ITSM) • Additional Modules for all services outside of IT service delivery (ESM) • Ad hoc Professional Services Resources. Please note - Effective 01 Jan 2026, HEAnet and its subsidiary EduCampus will merge under the name of Asiera – Advancing Services for Irish Education, Research and Academia.
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Cost | Cost = 30% | 30% |
| Quality | Functional / Technical Fit = 35% Onboarding Services & Exit Strategy = 15% Support / Service Level Agreement = 10% Professional & Training Services = 5% Social & Environmental/Green/*WCAG = 5% | — |
Awards
| Lot | Awarded to | Amount | Bids received | Date |
|---|---|---|---|---|
| LOT-0001 | Halo Service Solutions | €600,588 | 4 | 9 September 2026 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 640748-2026 | 17 September 2026 |
| OJS | 180/2026 | 17 September 2026 |
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €600,588.
- Who is the buyer of this tender?
- The contracting authority is Teagasc - the Agriculture and Food Development Authority (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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