Extension to Contract for the Provision of SAP Managed Services to the HSE
Health Service Executive (HSE)
Direct award to IBM Ireland Limited for €20,680,020.
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Amounts and figures
Description
The HSE intends to award an extension of a contract in place with IBM Ireland Limited for the provision of SAP Managed Services. Key HSE business critical systems that are delivered via a current contract include national SAP HR & Payroll System (NiSRP) and the national SAP Integrated Financial Management and Procurement System (IFMS). The HSE seeks to extend the existing contract in place with IBM Ireland Limited for the provision of SAP Managed Services and Hosting. The current contract commenced in September 2017, it was procured through a tender process with the Office of Government Procurement, and a 7-year contract was awarded which expired in September 2024. There is currently a short term extension in place with a proposal for a 3-year contract extension to September 2027. The HSE has a significant SAP estate with over 150 SAP Systems using over 40 SAP Products covering HR, Payroll, Finance, Procurement, BW and Self-Service products, with over 80 interfaces supported. These systems are supported via the current SAP Managed Service & Hosting contract with IBM Ireland Limited. The current SAP Managed Service & Hosting contract contract provides end-to-end managed services for…
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| — | The HSE has validated that the contract extension proposal is reasonable when benchmarked against current market suppliers and provides value for money. | — |
Awards
| Lot | Awarded to | Amount | Date |
|---|---|---|---|
| LOT-0001 | IBM Ireland Limited | €20,680,020 | — |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00026826-2025 | 15 January 2025 |
| OJS | 10/2025 | 15 January 2025 |
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