Enterprise Service Management Applicatie (ESMA)
Buyer: Sociale Verzekeringsbank
- Published
- 24 October 2025
- Estimated value
- €11,000,000
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 00701842-2025
- Reference
- 5cfcb122-b39c-4293-a25b-f4616ab06742
- Official source
- Official source
CPV codes
- 48000000Paquetes de software y sistemas de información
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
Description
Verwerving van SaaS-dienst ten behoeve van servicemanagement processen. Overeenkomst van 10 jaar voor 4 domeinen met totaal 5500 medewerkers.
Award criteria
- Quality — Kwaliteit
- Cost — Prijs
Awards
| Awarded to | Amount | Date |
|---|---|---|
| TOPdesk Nederland B.V. | €9,611,514 | — |
Official publications
- TED · 00701842-2025 · 24 October 2025
- OJS · 205/2025 · 24 October 2025
Other tenders from Sociale Verzekeringsbank
- Mobiliteitsoplossing
- IDP-software
- Mediadiensten
- IT Infrastructuur Sourcing IT
- Interieurbeplanting
- Workforce Management systeem (WfM)
- Rechtsbijstandsverzekering/juridische dienstverlening PGB
- Marktconsultatie Betalingsverkeer
- Gevelonderhoudsinstallaties (gevelliften)
- Attenties, geschenken, bloemen en eindejaarsgeschenken
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €11,000,000.
- Who is the buyer of this tender?
- The contracting authority is Sociale Verzekeringsbank (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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