Customer Relationship Management system (CRM-system)
Buyer: Karolinska Institutet
- Published
- 20 August 2026
- Submission deadline
- 21 September 2026
- Estimated value
- 2,000,000 kr
- Procedure
- open
- Lots
- 1
- Notice number
- 00577910-2026
- Reference
- 07bebc24-12d4-4908-b14c-82f7982a9240
- Official source
- Official source
CPV codes
- 72268000Servicios de suministro de software
- 48445000Paquetes de software de gestión de relaciones con el consumidor
- 72261000Servicios de apoyo al software
- 72267100Mantenimiento de software de tecnología de la información
Description
Upphandlingen avser införande av ett Customer Relationship Management System (CRM‑system) som en molnbaserad (SaaS) lösning för att stödja verksamhetens behov av strukturerad och långsiktig relationshantering. Upphandlingen omfattar en helhetslösning inklusive: - Programvara (CRM‑system) inklusive licenser - Konfiguration och implementation av systemet - Integrationer med befintliga system -Datamigrering från befintliga lösningar - Dokumentation av system, funktioner och integrationer Utbildning av användare/ relevanta roller - Support och underhåll i enlighet med definierade servicenivåer (SLA)
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 21 September 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is 2,000,000 kr.
- Who is the buyer of this tender?
- The contracting authority is Karolinska Institutet (European Union).
Get alerts for tenders like this
Create a free account and receive new tenders from European Union matching your business, every day.
Create a free account and receive new tenders from European Union matching your business, every day.