Customer Orientation Index 2026-2029 (COI 2026)
Awarded to Institut für empirische Sozialforschung (IFES) GmbH for €1,186,960.
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Amounts and figures
Description
Ausschreibung der Kundenzufriedenheitsstudie für die nächsten 4 Jahre (2026-2029) sowie möglicher quantitativer Folgeprojekte, die zur Vertiefung des Kundenverständnisses oder zur Konkretisierung von Maßnahmen durchgeführt werden.
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Price | Preis | — |
| Quality | Qualität | — |
Awards
| Lot | Awarded to | Amount | Bids received | Date |
|---|---|---|---|---|
| LOT-0001 | Institut für empirische Sozialforschung (IFES) GmbH | €1,186,960 | 2 | 27 November 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00828347-2025 | 12 December 2025 |
| OJS | 240/2025 | 12 December 2025 |
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