Customer journey management tool
Buyer: Veikkaus Oy
- Published
- 11 August 2025
- Submission deadline
- 8 September 2025, 09:00
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 00522927-2025
- Reference
- c92ec409-87ef-43e8-9e91-841312c5f462
- Official source
- Official source
CPV codes
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
Description
Veikkaus aims to boost its design capabilities by having access to a proven, professional-grade, customer journey management tool that enables Veikkaus teams to map and manage customer journeys and make customer-focused decisions. The tool must be specifically made for customer journey management. The tool is required to be offered as a fully productized web SaaS product with out-of-box deployment. In other words, no product integrations are to be needed apart from connecting to Veikkaus SSO (Single Sign-on). More detailed description of the procurement and requirements in the RFP and its annexes.
Award criteria
- Price — Price
Official publications
- TED · 00522927-2025 · 11 August 2025
- OJS · 152/2025 · 11 August 2025
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 8 September 2025, 09:00. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is Veikkaus Oy (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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