Customer interaction event tracking and data management platform
Buyer: Yleisradio Oy
- Published
- 30 September 2024
- Submission deadline
- 30 October 2024, 10:00
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 00585540-2024
- Reference
- ca8e4533-4be9-449a-9edc-136f9dd84a8b
- Official source
- Official source
CPV codes
- 48000000Paquetes de software y sistemas de información
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
Description
With this RFP (request for proposals) Yle is looking for a solution with technical capability in collecting and managing customer behavioural data (later also referred as “Solution”). The object of the procurement is to procure the Solution as a software as a service (SaaS) solution. The Solution should be a ready-made product and already in similar production use. Yle seeks to improve customer satisfaction and experience by providing personalised services in a privacy friendly manner. Customer analytics is a key technology in understanding customer insights and needs. Please see the RFP documents for more information and detailed description of the procurement.
Award criteria
- Price — Criterion for selecting the most economically advantageous tender is based on the lowest price.
Official publications
- TED · 00585540-2024 · 30 September 2024
- OJS · 190/2024 · 30 September 2024
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 30 October 2024, 10:00. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is Yleisradio Oy (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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