Customer Experience Surveys & Insights Tool
Buyer: AB Svenska Spel
- Published
- 7 May 2024
- Submission deadline
- 3 June 2024, 21:59
- Estimated value
- 13,000,000 kr
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 00270226-2024
- Reference
- d79806ce-0523-467e-af09-d03fdfb6d511
- Official source
- Official source
CPV codes
- 79300000Investigación mercadotécnica y económica; sondeos y estadísticas
- 72316000Servicios de análisis de datos
- 79311300Servicios de análisis de estudios
- 79342310Servicios de encuesta a clientes
Description
Our ambition at Svenska Spel is to have the best customer experience and to do so we need to be customer centric, and data driven. Without proper measurement tools and related data foundation we have a hard time to reach our goals and ambitions in this area. Without enough capability we cannot efficiently measure the full customer experience and keep a good enough continuity in our measurements in order to continuously improve. For more information, see the Tender documents.
Official publications
- TED · 00270226-2024 · 7 May 2024
- OJS · 89/2024 · 7 May 2024
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 3 June 2024, 21:59. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is 13,000,000 kr.
- Who is the buyer of this tender?
- The contracting authority is AB Svenska Spel (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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