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Awarded European Union Services

Aquisição de serviços de Atendimento ao Cliente, em regime de Outsourcing para o Serviço de Contact Center do Instituto da Mobilidade e dos Transportes

Instituto da Mobilidade e dos Transportes

Awarded to SYNCHRO - SERVIÇOS EM OUTSOURCING, LDA for €2,162,160.

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Amounts and figures

1
Lots
4
Bids received

Description

Aquisição de serviços de Atendimento ao Cliente, em regime de Outsourcing para o Serviço de Contact Center do Instituto da Mobilidade e dos Transportes

Award criteria

TypeCriterionWeight
PricePreço: 65% Qualidade: 20% Modelo de Comunicação: 10% Outros atributos: 5%—

Awards

LotAwarded toAmountBids receivedDate
LOT-0000 SYNCHRO - SERVIÇOS EM OUTSOURCING, LDA €2,162,160 4 25 February 2026

Bidders

  • SYNCHRO - Serviços em Outsourcing Lda · €2,162,160
  • SOLIDNETWORKS BUSINESS CONSULTING, LDA · €2,391,020
  • Pluricall Contact Center SA · €2,145,528
  • Adecco Prestação de Serviços, Lda. · €2,162,160

Official publications

MediumReferenceDate
TED 00231980-2026 3 April 2026
OJS 66/2026 3 April 2026

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Data collected from official public procurement sources. Amounts as published by the buyer.