Ablösung des ITSM-Tools inklusive Services Referenznummer der Bekanntmachung: V-21/0404
Brandenburgischer IT-Dienstleister
Contract modification.
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Amounts and figures
Description
Bereitstellung eines IT-Servicemanagement-Tools für den ZIT-BB. Der Leistungsgegenstand untergliedert sich in folgenden Punkte: - Lizenzen und Wartung - Technische Implementierung (OOB Bereitstellung und Anpassung gemäß Anforderungen) des ITSM-Tools insbesondere für folgende Prozesse: o Incident Management o Problem Management o Knowledge Management o Configuration Management o Change Management o Release Management o Request Fulfilment o Service Level Management o Service Catalogue Management o Dokumentation von Lieferantenverträgen und Servicevereinbarungen
Awards
| Lot | Awarded to | Amount | Date |
|---|---|---|---|
| LOT-0001 | Eviden Germany GmbH | €811,745 | 19 August 2022 |
Modifications
- Die Anzahl der zu mietenden Lizenzen für das Nutzungsrecht des IT-Servicemanagement Tool Servity wurde erhöht.
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 181970-2025 | 20 March 2025 |
| OJS | 56/2025 | 20 March 2025 |
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