A single Service Provider for the Software licencing, install, supply, maintenance and support of AV and Digital Signage Services (Software and Hardware)

Published

13 February 2026

Estimated value

€7,000,000

Place of performance

IE061

Procedure

neg-w-call

Lots

1

Notice number

00103700-2026

Reference

7f7b22a3-9c38-4c52-aadd-25dc29a8de3b

Official source

Official source

CPV codes

• 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
• 30230000Equipo relacionado con la informática

Description

The Contracting Entity intends to procure a single Service Provider for the software licencing, install, supply, maintenance and support of AV and Digital Signage Services. It is proposed that the Contract will include: • Hardware and Software Support for all AV units in ESB’s Head Office (27 Fitzwilliam Street Lower, Dublin, D02 KT92) • Hardware and Software Support for all AV units in our locations in ROI and UK • Provision of licences for the proposed solution. • Provision of Lifecycle asset management. o Delivery of on premise and remote hands support services o Dedicated personnel to support the maintenance and upgrade of the service in the larger offices in the metropolitan area e.g Head Office / Santry / Airport buildings and Leopardstown. o Upgrade and maintenance of the software o Remote hands and eyes maintenance and upgrade of the service in the smaller and remote offices including an SLA for repair/replacements of devices. • Provision of warehouse and spare management programs. • Incident and Problem Resolution for same • Support and maintenance of Digital Signage for the Head Office Complex and other ESB locations • Support for Internal/External events in Head Office o…

Awards

Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is €7,000,000.

Who is the buyer of this tender?

The contracting authority is Electricity Supply Board ( ESB ) (European Union).