9315 Claims Management System
- Published
- 5 June 2025
- Submission deadline
- 3 July 2025, 12:00
- Procedure
- Negotiated procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 00364620-2025
- Reference
- 824e2fc8-ed07-4758-af65-1ffa9b0f7a1e
- Official source
- Official source
CPV codes
- 48000000Paquetes de software y sistemas de información
- 48100000Paquetes de software específico de un sector económico
- 48200000Paquetes de software de conexión en red, Internet e intranet
- 48300000Paquetes de software de creación de documentos, dibujo, tratamiento de imágenes, planificación y productividad
- 48400000Paquetes de software de transacciones comerciales y personales
- 48500000Paquetes de software de comunicación y multimedia
- 48600000Paquetes de software de bases de datos y de funcionamiento
- 48700000Utilidades de paquetes de software
Description
The current Claims Management System (CMS) is based on an on-premises version of Microsoft Dynamics. The CMS is now end-of-life, and a replacement system/package is being sought to address the end-of-life status and include improvements that have been identified in business process list above. The CIÉ Group Claims and Risk Office is seeking a comprehensive claims management solution and related services to streamline and enhance its internal processes. The Solution should enhance operational efficiency, improve data security, and boost overall productivity within the CIÉ Group Claims and Risk Office and CIÉ. The preferred Solution is a Software-as-a-Service (SaaS) model, with single sign-on (SSO) functionality to ensure seamless and secure access for CIÉ employees and be capable of managing and supporting core business processes, additional details included in the PQQ document.
Official publications
- TED · 00364620-2025 · 5 June 2025
- OJS · 107/2025 · 5 June 2025
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 3 July 2025, 12:00. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is Coras Iompair Eireann (CIE Utility) (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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